Why should I travel with Secret Passage
Costa Rica?
We specialize exclusively in Costa Rica. We are in daily
contact with our partners in Costa Rica. No other
company comes close to our level of quality control
and superior service.
How far in advance should I book my departure?
It is better to book as far in advance as possible to ensure availability at the time you wish to travel, especially during the peak seasons (November through April and Christmas time). This is especially important for those wishing to travel on private custom trips and those adding extensions to the scheduled trips.
How big are your travel groups?
Our travel groups are very small. Our scheduled trips vary in size depending on the nature of the trip, family departures being slightly larger to accommodate those with children and grandchildren.
Do you offer custom trips?
We would be delighted to work with you to help you and your family, friends or organization plan the best possible adventure to match your interests and budget. We organize custom adventures for professional photographers, honeymoon couples, families and many museums and educational institutions.
What additional costs can I expect when I travel with Secret Passage Costa Rica?
Our land packages include all accommodations, meals, airport transfers, park fees and services of Secret Passage Costa Rica guides and drivers. It is customary to tip your guide and driver, as well as the Secret Passage Costa Rica staff (we suggest typical amounts in the pre-departure information we send you after you book on one of our adventures). You must remember, however, that tips are not required and are completely subjective.You will also need to pay for your own bar beverages (we provide water at meals) and personal items like souvenirs, laundry service, telephone and internet. Before your departure you are responsible for any passport and we also highly recommend you purchase travel insurance (a pamphlet is included in your pre-departure packet).
When is the best time to go to Costa Rica?
Anytime is a wonderful time to be in Costa Rica. Costa Rica has two seasons; the Dry Season from December-April and the Green Season from May-November. The Green Season brings late afternoon or evening showers and fewer crowds
What is the Costa Rica's currency? Do I need to exchange money before I leave?
The currency of Costa Rica is the Colon. U.S. dollars and major credit cards such as Visa, MasterCard and American Express are widely accepted. It is common for some establishments to add a surcharge of 7-8% to the credit card purchases. U.S. dollars can be exchanged at banks, international airports and most hotels. Many smaller establishments only accept cash, so please bring small denominations. ATM's are becoming more popular but will not be found in many of the remote regions covered on your trip. The airport bank may cash only $50 worth of Costa Rican currency back into U.S. dollars for departing travelers.
How will I recognize the person who will be picking me up from the international airport?
Secert Passage Costa Rica will meet you outside the airport. They will be holding a sign which say's "Secret Passage".
Can special dietary requirements be accommodated?
Special dietary requirements can easily be arranged with advanced notice. It is critical that we know of any possible dietary restrictions as soon as possible.
Can I use a credit card to pay for my departure?
We accept Visa, MasterCard or American Express for your trip deposit. The balance is due 90 days prior to departure and is payable by check, wire transfer or money order.
What clothes should I bring to Costa Rica?
The attire in Costa Rica is comfortable and casual - layers are recommended. After you have booked your trip, we will send you a pre-departure information booklet including a detailed packing list to help you prepare for your trip.
How will my friends and family reach me when I'm in Costa Rica?
Costa Rica's country code is 506. To call Costa Rica from the U.S., dial 011-506 followed by the 8-digit local number. This 8-digit phone number for hotels will be included in your final documents.
What is the electrical voltage in Costa Rica?
It is volts; two prong flat and round plugs.
Can I get internet access in Costa Rica?
Internet cafes are located in popular tourist destinations and many hotels are offering this service.
Will my cell phone work in Costa Rica?
Please check with your local carrier to determine if you will have service in Costa Rica. We recommend that purchase a calling card or prepaid local phone card to minimize phone bills. Please note that phone service is not available in many remote areas so be prepared to be completely out of touch for a few days.
Is it safe to drink the water?
The water is safe to drink but not recommended in remote areas. Bottled water will be available from our local guides and during your lodge visits.
What shots should I get?
For medical advice, it is always best to consult your doctor or travel clinic.
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Frequently Asked Questions 
